May 2022

New ‘Message This Payer’ Option Coming Soon via Availity^® Essentials

Go DIGITAL and avoid the phone to resolve your claim inquiries online!
We will soon launch Message This Payer, a convenient electronic method to send secure messages to Blue Cross and Blue Shield of Oklahoma (BCBSOK) for commercial claim management questions. You will receive a secured message in response to your question within two business days.

Using this option will allow you the opportunity to…

• Initiate a message to BCBSOK from the Claim Status tool
• Monitor responses via a dashboard view
• View and print conversations

For More Information
Watch for additional details and training, as well as upcoming Blue Review publications and News and Update articles.

Please Note: This information is not applicable to Medicare Advantage claims.

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSOK. BCBSOK makes no endorsement, representations or warranties regarding third party vendors and the products and services they offer.