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BLUE REVIEWSM

for Providers

December 2023

Medical Records Reminder for Out-of-Area Medicare Advantage Members

If we need medical records for Blue Cross Group Medicare Advantage (PPO)SM members, you will receive requests from Blue Cross and Blue Shield of Oklahoma or our vendor, Change Healthcare, as part of the Blue Cross and Blue Shield National Coordination of Care program. Please respond promptly to our requests so that we may in turn provide timely service to those Medicare Advantage members.

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Change HealthCare, is an independent company providing medical records on behalf of Blue Cross and Blue Shield of Oklahoma. BCBSOK makes no endorsement, representations or warranties regarding third-party vendors and the products and services offered by them.