New Email Address for Electronic Commerce Services

December 2023

New Email Address for Electronic Commerce Services

The email address for Blue Cross and Blue Shield of Oklahoma Electronic Commerce Services has recently been updated to ecommerceservicesOK@bcbsok.com.

Electronic Commerce Services is here to you assist with the following:

Electronic Remittance Advice (835 ERA) and Electronic Funds Transfer (835 EFT) Enrollment questions or issues
Missing or out of balance 835 ERA transactions
837 Electronic claims rejections without a claim number assigned
Electronic Data Interchange Clearinghouse

Please update your records with the new email address. For your convenience, inquiries sent to the previous Electronic Commerce Services email address will be forwarded to the new email address during this transition. Additionally, we are in the process of updating our provider website, forms, and provider manual with the new email address.

Not enrolled for 835 ERA and/or 835 EFT? Complete the online guided registration process via Availity^® Essentials. For more information, refer to the instructional EFT and ERA Enrollment User Guide on our provider website.

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSOK. BCBSOK makes no endorsement, representations or warranties regarding third party vendors and the products and services they offer.

BLUE REVIEW^SM

for Providers