Jan. 11, 2023

Payment Resources and Extension of Binder Deadline

Applicants with original payment deadlines of Jan. 1 through Jan. 30 will now have until noon on Jan. 31 to make their initial or binder payment and keep their Jan. 1 effective date. Members renewing into 2023 plans get the same extension. Both applicants and members will soon receive communications about the new deadline.

Why we’re extending the payment deadline: Last week we experienced intermittent issues with the online payment system some applicants and members use to make payments. These issues have been resolved. We apologize for the inconvenience this may have caused you and your clients.

We have resources to help you answer payment questions and better support your clients.